Need to drop off your computer or laptop for service?
209 Main St Elroy Wi InStore Flat Rates Starting At $40 

Business tech support is critical in today's environment. Whether you have a small office with one shared PC, or large multiuser servers accessed by employees around the country, BlueZonePC creates that security net you need.

We serve Southwest Wisconsin with 24 hour online and telephone technical support. When on-site tech support is needed, we schedule a technician to make the repairs.

SINGLE WORKSTATION MANAGEMENT / For midsize business
		GOLD/W		DIAMOND/W
Monthly Cost		$19.98		$29.98
Guaranteed Response Time		4 Hours		2 Hour
24x7x356 Monitoring & Automated Reporting
Unlimited Phone Support for Microsoft® Applications†
Unlimited Remote Control Support for Microsoft® Applications†
Microsoft® Application Support
Online Asset Management
Online Ticket Support System
Online Software License Management
Advanced Desktop Optimization & Management
Anti-Virus & Anti-Spyware Management
VPN Client Management
Software Patch Management for Microsoft® Applications
24x7 Emergency Support
BlackBerry® / Windows® PDA Phone Management
Unlimited Phone Support for All Applications†
Unlimited Remote Control Support for All Applications†

NETWORK MANAGEMENT / For midsize business firewalls & routers etc.
		GOLD/N		DIAMOND/N
Monthly Cost
Number of PCs on Network: 1–10		$49.98		$224.98
Number of PCs on Network: 11–24		$99.98		$349.98
Number of PCs on Network: 25–100		$199.98		$599.98
Guaranteed Response Time		4 Hours		2 Hour
24x7x356 Monitoring & Automated Reporting
Purchasing Assistance
Router Management
Firewall Management
VPN Management
Scheduled CTO Phone Calls		Quarterly		Monthly
24x7 Emergency Support
Assigned Engineer
Assigned Chief Technology Officer
ISP Management
Web Hosting Management
3rd Party Vendor Management / Notify Vendor of Issue
Disaster Recovery Review
Annual Technology Plans
Web Hosting Services (IIS + MySql)
E-mail Spam and Virus Filtering Management
Unlimited On-Site Support for Covered Events
Asset Lifecycle Management
Asset Reporting
Project Planning
Updates / Upgrades / Add-Ons / Patches‡

SINGLE USER MANAGEMENT / For small business - SOHO
				PSM
Monthly Cost				$54.98
Unlimited Phone Support for Microsoft® Applications†
Unlimited Remote Control Support for Microsoft® Applications†
Microsoft® Application Support
Online Asset Management
Online Ticket Support System
Online Software License Management
Advanced Desktop Optimization & Management
Anti-Virus & Anti-Spyware Management
VPN Client Management
Software Patch Management for Microsoft® Applications
24x7 Emergency Support
Unlimited Phone Support for All Applications†
Unlimited Remote Control Support for All Applications†

SINGLE SERVER MANAGEMENT / For large corporations
		GOLD/S		DIAMOND/S
Monthly Cost		$159.98		$499.98
Guaranteed Response Time		4 Hours		2 Hour
24x7x365 Monitoring & Automated Reporting
Service Availability Monitoring
Event Log Monitoring
Log File Maintenance
Drive Space Monitoring
Backup Monitoring
Printer Queue & Availability Monitoring
Server Patch Management
Unlimited Phone Support†
Unlimited Remote Control Support†
24x7 Emergency Support
User Account Administration
File Sharing Permission Administration
Security Administration
Anti-Virus & Anti-Spyware Management
Unlimited On-Site Support for Covered Events
Unlimited Phone and Remote Support for All Applications
Updates / Upgrades / Add-Ons / Patches for All Applications